Passenger Handling
Passenger Handling
Workflow
Passenger Handling Workflow
01
Check-in
Boarding procedures & baggage drop
02
Boarding Gate
Gate guidance & boarding announcements
03
Flight Operations
Coordination with airlines and related parties
04
Departure Send-off
Departure confirmation & send-off
Work Detail
Work Detail
WORK
01
Check-in Operations
Boarding procedures, passport verification, seat assignment, and baggage check-in.
WORK
02
Boarding Gate & Arrival
Gate guidance and boarding announcements, document handover to cabin crew. We welcome arriving passengers and return their baggage.
WORK
03
Flight Operations
Not only within the terminal but also ramp-side coordination with airlines and related parties, including radio communications.
WORK
04
Departure Operations
After send-off, we conduct debriefing.
Airlines
Contracted Airlines
Tigerair Taiwan
Taiwan (Taoyuan, Taichung, Kaohsiung) Route
Spring Airlines
China (Shanghai) Route
VietJet Air
Vietnam (Hanoi) Route
Batik Air
Malaysia (Kuala Lumpur) Route
*Currently suspended
* Contracted airlines are subject to change
