Privacy Policy
Privacy Policy

Privacy Policy

Skyport Service Co., Ltd. (hereinafter referred to as "the Company") has established the following privacy policy to build a framework for the protection of personal information and to ensure that all employees recognize the importance of personal information protection and take appropriate measures.

1. Management of Personal Information

The Company maintains personal information in an accurate and up-to-date manner, and implements necessary measures such as maintaining security systems, establishing management structures, and thoroughly educating employees to prevent unauthorized access, loss, damage, alteration, or leakage of personal information.

2. Purpose of Use of Personal Information

Personal information entrusted to us by customers or business partners is used for handling import/export cargo and other freight, airline document handling, ramp handling, passenger services, and operations support. It is also used for sending communications, business notices, and responses to inquiries via email or postal mail.

3. Prohibition of Disclosure to Third Parties

The Company appropriately manages personal information entrusted to us and will not disclose it to third parties except in the following cases:

  • When the customer has given consent
  • When disclosure to a subcontractor is necessary to provide the services requested by the customer
  • When disclosure is required by law

4. Security Measures for Personal Information

The Company takes thorough security measures to ensure the accuracy and safety of personal information.

5. Inquiries by the Individual

If a customer wishes to inquire about, correct, or delete their personal information, we will respond after confirming the identity of the individual.

6. Compliance with Laws and Policy Review

The Company complies with applicable Japanese laws regarding personal information in its possession and will review and improve this policy as appropriate.

7. Access Analysis and Cookies

Our website may use cookies and access analysis tools to improve our services. The information collected through these tools does not include any personally identifiable information.

Contact for Personal Information Inquiries

International Cargo Warehouse #3,

1-2 Centrair, Tokoname city, Aichi Pref. 479-0881, JAPAN

Skyport Service Co., Ltd.

General Affairs Department — Personal Information Desk

TEL: +81-569-38-9700

FAX: +81-569-38-0380

E-mail: sps-somu@skyport.co.jp